27th November 2017

Major Outage

Final Update: One of the locations our datacenter uses experienced a DDOS this evening that rendered several servers inaccessible. At this time service should be resolved. Please submit a ticket if you continue to experience any issues and thank you for your patience.

Previously: Our datacenter has confirmed an issue in the NYC region in which a number of our servers reside. They are working towards resolution and while a number of servers have come back online intermittent outages are expected to continue until we receive word that full service is restored. Thank you for your patience.

We are investigating a major outage across several servers that we suspect is originating from our datacenter. We will update this incident with more information as it becomes available.