11th April 2017

Networking Connectivity issues effecting servers in 1 region

Final Update: At this time all servers are back online. We are awaiting a full post mortem from our upstream provider and will relay that here as well. Apologies for the unexpected and lengthy downtime for the customers affected by this.

Update from datacenter: "Multiple redundant power sources in our SFO2 datacenter failed temporarily causing a large number of servers and core systems, including networking, to go down. We have restored power and networking, and are currently working to bring all affected servers safely online."

Our downstream provider (Digital Ocean) having network issues at their San Francisco data center which is currently effecting CSU Channel Islands, BYU's Node 4 server, UNLV, and Oklahoma's main portal (create.ou.edu). We will update this page as we get more information