All systems are operational
Scheduled Maintenance
Scheduled Maintainence for Princeton Prod on 12/17

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that princetonprod.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for PrincetonDev on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that princetondev.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for Colgate on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that colgate.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for Mission of Burma on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that missionofburma.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for UMW Node 3 on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that umw3.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for PrincetonPersonal on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that princetonpersonal.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for UNL on 12/18

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that unl.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for RMC on 12/19

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that rmc.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for GSU on 12/19

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that unf.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Scheduled Maintenance for UMass on 12/20

Scheduled: 12:15-8:15am EST

DigitalOcean will perform routine maintenance on the physical machine that umass.reclaimhosting.com is hosted on. During this time, a live migration to a new machine will happen. While this will result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

We'll continue to update here if anything changes during that time.

Past Incidents

27th November 2019

No incidents reported

26th November 2019

No incidents reported

25th November 2019

No incidents reported

24th November 2019

No incidents reported

23rd November 2019

No incidents reported

22nd November 2019

No incidents reported

21st November 2019

Nameservers Emergency Maintenance on ns2.reclaimhosting.com

Update: At this time all maintenance on the ns2 nameserver has been completed. If you are experiencing any DNS issues please reach out to support.

Previously: Reclaim Hosting is performing emergency maintenance on one of our two nameservers that involves rebuilding the operating system to be 64-bit and ensure future compatibility. During this time there may be brief windows of DNS resolution issues. We will strive to keep outages to a minimum and work quickly to have both nameservers back online. ns1.reclaimhosting.com will remain online and functioning. We will update here when this project is complete.

20th November 2019

Baruch College Baruch Outage

Final Update: After a bit more investigation it looks as though there is an issue with one of the drives and the underlying host is in a degraded state. The datacenter's Cloud Operations team will be evacuating the machine and prioritizing this server in those efforts so that it will be one of the first to go. This should be a live migration with no downtime, so we should expect to not see any service interruption going forward.

Previous Updates: The server is back online. The datacenter was able to issue a power cycle and indicated a sudden massive increase in load. We are investigating a possible DDOS attempt or some other type of traffic influx that would have taken it offline.

We are investigating an outage with the server for Baruch College after losing connectivity and not being able to power cycle it with our data center. We have opened up an incident with them and are awaiting more information.