All systems are operational

Past Incidents

27th November 2019

No incidents reported

26th November 2019

No incidents reported

25th November 2019

No incidents reported

24th November 2019

No incidents reported

23rd November 2019

No incidents reported

22nd November 2019

No incidents reported

21st November 2019

Nameservers Emergency Maintenance on ns2.reclaimhosting.com

Update: At this time all maintenance on the ns2 nameserver has been completed. If you are experiencing any DNS issues please reach out to support.

Previously: Reclaim Hosting is performing emergency maintenance on one of our two nameservers that involves rebuilding the operating system to be 64-bit and ensure future compatibility. During this time there may be brief windows of DNS resolution issues. We will strive to keep outages to a minimum and work quickly to have both nameservers back online. ns1.reclaimhosting.com will remain online and functioning. We will update here when this project is complete.

20th November 2019

Baruch College Baruch Outage

Final Update: After a bit more investigation it looks as though there is an issue with one of the drives and the underlying host is in a degraded state. The datacenter's Cloud Operations team will be evacuating the machine and prioritizing this server in those efforts so that it will be one of the first to go. This should be a live migration with no downtime, so we should expect to not see any service interruption going forward.

Previous Updates: The server is back online. The datacenter was able to issue a power cycle and indicated a sudden massive increase in load. We are investigating a possible DDOS attempt or some other type of traffic influx that would have taken it offline.

We are investigating an outage with the server for Baruch College after losing connectivity and not being able to power cycle it with our data center. We have opened up an incident with them and are awaiting more information.