All systems are operational

Past Incidents

22nd September 2017

No incidents reported

21st September 2017

No incidents reported

20th September 2017

Georgetown University Georgetown Server Down

We have identified and resolved this as a failed configuration of the Apache system process due to a Let's Encrypt certificate error. After resolving the error we restarted Apache and service is now restored.

Previously: We have lost our connection to the Georgetown server and are investigating the issue currently with our datacenter as we believe it to be a networking issue. We will update as we learn more.

19th September 2017

BHSurfers Bhsurfers Network Issue

Update: We have mitigated a DOS that was bringing massive load to the server. Sites are back online. Let us know if any issues persist!

Previously: We are investigating a loss of connection to the bhsurfers server. We will update as we learn more.

18th September 2017

Outofstep Outofstep Load Issues

Update: We have identified an account that was using a large amount of resources on the server and have suspended the account. At this time load issues should be resolved. Please reach out if you continue to experience any issues.

Previously: We are investigating issues with load on the outofstep server and will update when we have more information.

17th September 2017

No incidents reported

16th September 2017

St Edwards reclaim-status

Update: Issue resolved by updating server to EasyApache 4. The site is now functioning properly.

We have identified an issue with CloudLinux o St Edwards and are working on resolving it presently.